Compliments & Complaints

At TLC Primary Care, we always strive to provide quality care. If you have a suggestion for improvement, compliment or complaint, please ask our receptionist for a feedback form.

If you are not satisfied with the outcome of your feedback or complaint, you can also contact:

General Manager

TLC Primary Care
PO Box 6740
Melbourne VIC 3004

Phone 132 TLC

If you are still not satisfied with the outcome of your feedback or complaint, you can opt to have it heard externally by contacting:

Health Services Commissioner

26th Floor, 570 Bourke Street
Melbourne VIC 3000

Phone 1300 582 113

From time to time, we may invite you to complete a confidential satisfaction questionnaire regarding numerous aspects of this centre. We hope you will be able to assist us with this.

Feedback
A confidential feedback box is available at each medical centre reception.